In my first post on this blog you could read the words of encouragement intended for anyone who believe that is able to write a resume for customer service all alone. And as I previously said it, if you think you can, then you really can. Believe me, if I could succeed in it, then you can do it as well! In this post I would like to briefly write what exactly the term "quality resume objectives” means.


Quality resume objective is the one that can sell you as one of the best in the business. If you wish to be introduced by your resume this way, it is necessary that it contains your qualities clearly indicated for the one who is reading it in the first lines of your resume which are called objectives. This is where everything begins.

Your resume objective should begin with simple introduction of who you are and what have you done before, simply your capabilities combined with previous experience. Do not list the companies you have been working for, simply write what is your previous experience that is related to the position you apply for.

Your next sentence is about your qualities. Even if your qualities need to be better than others’, it does not mean that you should make them up. What you need to do is to grab a peace of paper and write down what you think is your biggest quality that is related to customer service. Once you do this, repeat it for several more times until you have at least three of them. 

Now when you have your qualities clearly written, you will need to write one sentence which will include all your qualities. This in addition should be sentence simple to read, but so striking that occupies the attention of those who read it. This sentence is actually answer on the question: “Why you are the best for the position, and not someone else?”

And the last sentence with which you finish your opening statement, should gather a few of your skills that prove you as able to successfully perform the job for which you are applying.

What is the primary task of these sentences is to force reader to continue reading your resume. If you fail at this point, the reader of the resumes will simply go forward to the next one and yours will probably end up in the trash.

These sentences should be full of positive spirit, winning mentality, and continue to resonate in the ears of the reader long after he finishes with reading of your resume. This is what I call quality resume objectives!